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How our CTO help you to get the right software solution?

“Our CTO are business driven. We will first understand your business model and problems, and then analyze your business process to give you multiple options of improvements and innovation ideas.”

We will then represent your best interests to evaluate the software vendors and service provider with the closest fit to your business process. The followings outline our process and methodology when working with you:

Step 1: Develop process plan and strategy

Our CTO will begin with looking at your business process. This will give you a good idea of the existing issues and opportunities that the new process and system can address. In order to better envision the new process, our CTO will develop a prototype that illustrates the general concept of your new process. We will then invite the relevant people and departments in your organization to test the prototype, and then gather their feedback and discuss the improvements with you.

Step 2: Define and prioritize requirements

Requirements are specifications and features of all aspects of the new process. They are not just the technical requirements apply to software and hardware. Our CTO will work with you and your people to find out about the rules on how the work is to be performed, what are their specific workflow steps, what are the roles and responsibilities of the staffs involved in the new process, and so on.

Once all the requirements are defined, we will go through each of them to check if they are really necessary. Some of these requirements are more important than others, and some are so critical that if a particular software cannot meet them, we will not consider that solution. Doing this prioritization before software evaluation is important so that we know where we should focus our budget on, and are not influenced by the marketing hype of vendors. Some software have features that appear to be cool, but if we don’t have high priority problems that the features are meant to address, then there is no point in buying the software.

Step 3: Shortlist potential solutions

The purpose of this step is to find the software solution that best supports your new process. This is done by searching through our technology database, list of contacts in our international CTO network, as well as surfing the Internet. For each vendor, our CTO will go through their website to review their specifications, pricing, and customer reviews published on other software review websites.

Once we found suitable, we will request the vendors to show how their software solution can handle your new process. Rather than allowing each vendor to demonstrate in their own way (usually using their standard data and scripts), we get them to work with the same transactions in your new process using your company data. This will allow us to make better comparison between vendors, evaluating both ease of use and functionality, i.e. how easily can we enter our data into the software and whether the report and resulting output meets our requirements. Finally, our CTO will request for a demo or trial version where we can get our hands on their software to try it ourselves.

Step 4: Identify functionality gaps and bridging plans

After the previous step, we will narrow down our options to only 2 or 3 choices. In this step, our CTO will identify any gaps that exist between your requirements that we established earlier and the shortlisted software functionality, and evaluate the ease with which those gaps can be bridged. If custom programming is required, this will include the estimation of cost and time to make the modifications. Our final choice will be based on the software solution with the least critical gaps, i.e. gaps that have greatest impact to the end users.

Step 5: Finalize implementation plan

In order for you to make the best decision, our CTO will present you with at least two implementation plan: (1) Ideal approach, and (2) Low-cost approach.

  • Ideal approach is the optimal way of implementing your new process that will cover almost all of your requirements.
  • Low-cost approach is a cheaper and faster alternative that is achieved by leaving out functionality gaps that appear to be either easy to bridge (probably there are plenty of workarounds available), or of minimal impact to the end users (not critical to business success).

These are the necessary steps that our CTO will go through with to align business goals with technology solutions. This alignment will ensure you to get high quality and cost effective solutions to your problems.

Why align business with technology?

Or if you just like to get a quick advice on the possible solutions to your problems, then perhaps you can try out our Innovation Scorecard Test. It can helps you to analyze and identify the most critical problems in your business, and then give you specific ideas how you can solve them and innovate further.